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Paid extra 200 for parking fees

Hi, Driver dont have money so i paid 200 for parking fees at new delhi railway station and my ride is already paid, so please refund my money.

6 answers0 replies

6 Comments

Amitesh Srivastava

My contact no. 9899762404

Suitable time to call: after 10:30 am.

Shivam Gill

Replying to

Dear Amitesh, Thank you for providing your details. Upon reviewing your ride information, we have refunded the incorrect charges to your Blu Wallet, which can be conveniently used for future rides. Additionally, a callback has been arranged for confirmation, and our team will connect with you at your preferred time. If you have any further questions, feel free to reach out to us at hello@blu-smart.com Wishing you and your family a pleasant trip! 🚖✨

-Team BluSmart

Amitesh Srivastava

Replying to

Thanks team.

Shivam Gill

Dear Amitesh, Thank you for bringing this to our attention. As per our terms and conditions, parking charges are borne by the customer. To assist you further, we kindly request you to share your registered details or reach out to us at hello@blu-smart.com, and our team will promptly review your concern and provide the necessary resolution. Wishing you and your family a pleasant trip! 🚖✨

-Team BluSmart

Amitesh Srivastava

Replying to

Hi Shivam, who said to driver to park in parking, as per blusmart policy driver came 15 min early and came to pick up me, i was before tume so why i will bear this cost, why your driver dont know that he need to pay of he will park his vehicle early in the parking, i never said him to park.

I need my money refund.

Shivam Gill

Replying to

Dear Amitesh, We appreciate you bringing this matter to our attention. Kindly provide your registered contact details along with a suitable time for us to reach out to you. Our team will thoroughly review your concern and address it promptly. Wishing you and your family a pleasant trip! 🚖✨

-Team BluSmart